Alpha Court - Your Privacy


Community Mental Health & Addiction Services

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Your Privacy

Your Personal Health Information (PHI) is important in allowing us to provide you with coordinated and client centred services.  

Your PHI may include details on:

♦  Your physical and mental health.

♦  Your personal health history.

♦  Current services you are receiving.


Privacy and Security

The PHI collected in your assessment belongs to you.  The privacy and protection of your PHI is a priority.  In the assessment process, we only collect the health information we need in order to determine your service and support needs.  This information cannot be used for any other purposes without your permission. 

♦  Your health information is kept in a secure place.

♦  Your health information will only be viewed by authorized people who deliver your services.

♦  All health service providers have signed contracts to keep your information confidential.

♦  When a person views your information, it is recorded in a log.  This log is reviewed regularly       to make sure there has been no unauthorized access to your information.

♦  We will investigate any suspected breach or unauthorized access to your PHI.

If you have any concerns about your privacy or Personal Health Information, please feel free to contact our Privacy Officer, Nicole Latour by phone: (807) 683-8200 or by email:


Recent Newsletters
Upcoming Events Welcome To Alpha Court
Ontario Ministry of Health and Long Term Care, Ontario Heritage Fund, Thunder Bay Community Foundation, Ontario North West Local Integration Network

Alpha Court Community Mental Health & Addiction Services is in compliance with the Personal Information Protection and Electronic Documents Act and the Personal Health Information Protection Act as well as the Accessibility for Ontarians with Disability Act, 2005, Accessibility for Customer Services (AODA). Any inquiries related to AODA or your privacy may be directed to our Privacy Officer at (807) 683-8200.

Please read our full Privacy Policy (.PDF) and Accessibility Standard (.PDF) for Customer Service. Can't view .PDFs? Download Adobe Reader.

Main Office: 221 Wilson Street, Thunder Bay, ON, P7B 1M7
Phone: (807) 683-8200 | Fax: (807) 683-8225