Community Mental Health & Addiction Services

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Short Term Case Management

Rapid Response Outreach Services provides short-term brokerage case management services. The program is designed to engage, assess and assist consumers to address issues related to addiction, mental illness, housing and other stressful life events and connect to services and supports that will assist them to fully participate in our community.

This service operates within a time period of 1 to 6 months depending on client need.  Services meet the needs of two distinct populations:

 Rapid Response  

♦ Rapid Response - Corrections


We can deliver the following services through this program:

  • Short-term brokerage case management services
  • Assistance in accessing mental health and/or psychiatric services.
  • Assistance in accessing drug and alcohol treatment 
  • The staff will utilize a range of intervention strategies from a harm reduction approach to an abstinence based model in efforts to assist in addressing substance use addiction.
  • Help to integrate into the community, advocating with informal and formal community resources. Referrals to community agencies, where appropriate.
  • Assistance in accessing income support, ie. Ontario Works, O.D.S.P.
  • Assistance in obtaining and maintaining housing in the community.
Exclusionary Criteria:
  • Under the age of 16
  • Involved in similar program
  • Unwilling to participate 
  • Repetitive history of violent or abusive behaviour

Please Click Here for the Rapid Response Referral Form.  Fax completed form to (807) 683-8225.

Welcome To Alpha Court
Ontario Ministry of Health and Long Term Care, Ontario Heritage Fund, Thunder Bay Community Foundation, Ontario North West Local Integration Network

Alpha Court Community Mental Health & Addiction Services is in compliance with the Personal Information Protection and Electronic Documents Act and the Personal Health Information Protection Act as well as the Accessibility for Ontarians with Disability Act, 2005, Accessibility for Customer Services (AODA). Any inquiries related to AODA or your privacy may be directed to our Privacy Officer at (807) 683-8200.

Please read our full Privacy Policy (.PDF) and Accessibility Standard (.PDF) for Customer Service. Can't view .PDFs? Download Adobe Reader.

Main Office: 221 Wilson Street, Thunder Bay, ON, P7B 1M7
Phone: (807) 683-8200 | Fax: (807) 683-8225